POSITION: Outreach Specialist 

STATUS: Full-time

CLASSIFICATION: Non-Exempt

REPORTS TO: Illinois Welcoming Center Program Manager

PAY RATE: $20.00

 

POSITION SUMMARY:

The Outreach Specialist increases awareness of SCC’s programs and strengthens partnerships with local organizations, service providers, and institutions. This role involves attending outreach events, meeting one-on-one with agencies, planning educational workshops, and collaborating with program supervisors to identify service gaps and connect with relevant community resources. The Outreach Specialist also plays a key role in content creation for social media and the development of outreach materials.

ESSENTIAL JOB DUTIES AND KEY RESPONSIBILITIES:

·       Represent SCC at community events, agency fairs, and outreach activities.

·       Conduct one-on-one engagement with organizations to build and maintain referral relationships.

·       Collaborate with program leads to identify gaps in services and establish connections with agencies offering complementary resources.

·       Plan and coordinate workshops or presentations in partnership with external organizations.

·       Create and share social media content that highlights SCC’s services, events, and partnerships.

·       Design and update bilingual outreach materials for distribution at events and to partner agencies.

·       Ensure consistent messaging across outreach platforms and printed materials.

·       Maintain an organized inventory of outreach materials and digital content.

·       Communicate regularly with programs to stay informed on services and capacity.

·       Track and report outreach activities and outcomes to support program planning and grant reporting.

·       Provide feedback from partners and events to inform organizational outreach strategies.

●      promotional materials.

●      Engage in storytelling efforts to showcase success stories and demonstrate program effectiveness.

●      Represent the organization at regional meetings to enhance visibility and reputation.

●      Perform other duties as assigned or needed.

·       Bachelor’s degree in Communications, Human Services, Public Relations, or a related field

·       1–2 years of experience in outreach, partnership building, or community relations.

·       Fluent in both Spanish and English.

·       Strong interpersonal, written, and verbal communication skills.

·       Experience developing digital content and managing social media platforms.

·       Ability to work with diverse populations and represent SCC in a professional, culturally sensitive manner.

·       Availability to attend events during evenings and weekends as needed.

·       Proficiency with Microsoft Office and basic graphic design or content tools (e.g., Canva, Publisher, or similar platforms).

·       Valid driver’s license and reliable transportation.

 

WORK SCHEDULE:

·       Monday–Friday, 9 AM–5 PM. 

·       Evenings and weekends as needed. 

 Benefits: 
401K
Health Insurance
Dental Insurance
Paid time off